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Privacy Policy

Operated by Figureout Enterprises • Effective: 15 December 2017 • Last Updated: 15 December 2024

1. Who We Are

Poshace.com is operated by Figureout Enterprises, based in Kolkata, India. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

2. Information We Collect

We collect the following types of personal information:

Account Information

Name, email address, phone number, password, and billing/shipping addresses

Usage Data

IP address, browser type, device information, pages visited, and cookies

3. How We Use Your Information

  • Processing and fulfilling your orders
  • Managing your account and providing customer support
  • Sending order confirmations, shipping updates, and delivery notifications
  • Improving our website, products, and services
  • Sending promotional communications (only with your consent)
  • Preventing fraud and ensuring platform security

4. Third-Party Partners

We share your data with trusted partners only as necessary to provide our services:

  • Shipping: DHL and FedEx (for order delivery and tracking)
  • Payments: Razorpay and PayPal (for secure payment processing)
  • Analytics: Google Analytics (for website usage analysis)

We do not sell your personal data to any third party.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, and restricted access to personal data. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt out of promotional communications at any time
  • Withdraw consent for data processing

7. Cookies

We use cookies to improve your browsing experience. For details, please see our Cookie Policy.

8. Age Restriction

Our services are intended for users aged 16 and above. We do not knowingly collect personal information from individuals under 16. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

9. Contact Us

If you have questions about this privacy policy or your personal data, contact us:

support@poshace.com • (960) 962 8888
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